1) Overview
This website is operated by Cosmic Escentuals LLC (“Cosmic Escentuals,” “we,” “us,” or “our”). By accessing or purchasing from our site, you agree to these Terms of Service and to any policies referenced here, including our Privacy Policy and Shipping & Returns.
2) Use of Our Site
- You confirm you are 18+ or have parental consent to make purchases.
- You will not use our site or products for illegal or unauthorized purposes.
- You will not attempt to interfere with security features or the normal operation of our site.
We may refuse service, cancel orders, or limit quantities at our discretion.
3) Products & Availability
All items are handcrafted in small batches using natural and responsibly sourced ingredients. Color, texture, and scent may vary slightly between batches. We may update formulas, change pricing, or discontinue items without notice.
4) Pricing & Payments
Prices are in USD and may change at any time. Payments are processed securely through Shopify Payments or trusted third parties (e.g., PayPal). Your bank may apply currency conversion or other fees for which we are not responsible.
5) Orders, Processing & Shipping
Orders generally process within 3–5 business days (excluding weekends/holidays). Shipping timelines depend on carrier and destination. For details about processing times, tracking, damages, and returns/exchanges, see our Shipping & Returns.
6) Returns & Exchanges
Due to the personal-care nature of our products, returns are limited. We happily replace items that arrive damaged or defective—please review the full policy on Shipping & Returns.
7) Accuracy of Information
We make every effort to ensure that product descriptions, pricing, and availability are accurate. Errors may occur and may be corrected without prior notice.
8) Intellectual Property
All site content (text, graphics, logos, images, videos) is the property of Cosmic Escentuals LLC and protected by copyright and trademark laws. You may not copy, sell, or exploit any portion of the site or materials without our written permission.
9) Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
10) Third-Party Services & Links
Our site may contain links to third-party websites and tools (e.g., Instagram, PayPal). We are not responsible for their content, availability, or privacy practices.
11) Disclaimer & Limitation of Liability
Our products and services are provided “as is” and “as available.” We make no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by law, Cosmic Escentuals LLC is not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products. Always patch test and discontinue use if irritation occurs.
12) Indemnification
You agree to indemnify and hold harmless Cosmic Escentuals LLC, its owners, employees, and partners from any claim or demand (including reasonable attorney fees) arising from your breach of these Terms or misuse of our products or site.
13) Governing Law
These Terms are governed by the laws of the State of Maryland, USA, without regard to conflict of law provisions.
14) Changes to These Terms
We may update these Terms at any time. Changes are effective upon posting to this page. Your continued use of the site signifies acceptance of the updated Terms.
15) Contact
Questions about the Terms? Reach us at info@cosmicescentuals.com • Baltimore, MD