FAQs & Product Care

Help & care

FAQs & product care.

Quick answers about our handcrafted skincare — and how to care for your natural products for lasting freshness and results.

Good to know

Frequently asked questions

Are your products all-natural?

Our blends are hand-crafted with nourishing plant-based oils, butters, and botanicals. Many are scented with essential oils, while others include premium, phthalate-free fragrance oils to create signature aromas.

Are your products safe for sensitive skin?

Yes — our formulas are designed to be gentle and hydrating. Still, every skin type is unique, so we recommend a small patch test before full use, especially if you have sensitivities or allergies.

Are your products vegan and cruelty-free?

All Cosmic Escentuals products are cruelty-free. Most are vegan; any item containing honey or beeswax will list that ingredient clearly on its label.

Do your products contain preservatives?

Only formulas that contain water — such as our bubble scrubs — include a gentle, cosmetic-grade preservative to ensure safety and shelf stability. Oil-based products remain preservative-free.

How long will my products last?

Our small-batch products are best used within 6–12 months of purchase. Store in a cool, dry place away from direct sunlight to preserve freshness and fragrance.

What if I have an allergy or skin reaction?

All ingredient lists are published for transparency. If irritation occurs, discontinue use immediately and consult a healthcare provider. Reach out to us for guidance on ingredients that may suit your skin best.

Do you offer custom scents or wholesale?

Yes — we love creating custom batches for gifts, events, or retail. Contact us to discuss wholesale or collaboration opportunities.

Make it last

Product care & storage

Soaps

Keep bars on a draining soap dish in a dry area between uses. Proper airflow helps prevent softening and extends bar life.

Whipped Body Butters

Store in a cool, dry place. Avoid leaving containers in hot cars or direct sunlight, as natural butters may melt. If melting occurs, place in the fridge for a few minutes to resolidify — texture may change but quality remains the same.

Bubble Scrubs

Use a clean, dry scoop or spoon to remove product — avoid introducing water into the jar. Rinse skin thoroughly after use and close the lid tightly to maintain freshness.

Oils & Serums

Store tightly capped in a cool, dark space. Shake gently before each use to redistribute herbal infusions and natural actives.

Lip Balms & Salves

Keep at room temperature. Avoid leaving in pockets or hot environments to prevent melting. Discontinue use if texture, scent, or color changes over time.

Tip: a cool, dry bathroom shelf or bedside tray is ideal storage — heat and humidity shorten product lifespan.