Customer Care Hub

Quick answers, clear policies, and full ingredient transparency for your handcrafted skincare.

Policies

Shipping + Returns

Processing times, carriers, tracking, damaged packages, and return eligibility for personal care items.

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Answers

FAQs & Care

What we use, how to store natural products, vegan/cruelty-free notes, and everyday care tips.

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Guidance

Product Safety & Use

Per-product directions and cautions—soaps, butters, scrubs, oils, balms, beard care, and lip care.

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Transparency

Our Ingredients

Plant oils, butters, botanicals, fragrance approach, preservatives (when needed), and ethical sourcing.

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